About Us


  • Your satisfaction - Our Commitment

Our Corporate Mission:

We are committed to total customer satisfaction

Our Corporate Vision:

Deliverance of excellent services, each time, every time.

Since our inception in May 2007, PT Desindo Sukes Wisatama Tours & Travel has become the leading travel agency in Batam Island, the province of Riau.

Though we are a relatively young establishment, our provision of professional and reliable travel services & products over the course of the last 7 years had seen us grown from strength to strength.

With a competent work force of 50 experienced, well trained and highly motivated staff, PT Desindo is now a reputable International Travel Agency specializing in a wide spectrum of tour related services & products that includes In-bound/Out-bound packages; Community Involvement Programs; Educational Tours; Governmental & Ministries Retreat; Corporate Incentivized Trips, Golf & Spa packages, Air-ticketing Services; Worldwide Hotels/Resorts Reservation, Tourist Bus Chartering and Transportation etc.

Our valuable clients can expect nothing less than complete holistic services from us. We pride ourselves as a responsible organization that caters to the various needs of all our clients and the deliverance on our promise of excellent services, each time, every time.

We will never compromise on the provision of quality tour services and travel products that guarantee customer’s satisfaction at the highest order. Operating a fleet of fully-owned tour buses of various carrying capacities, our customers are assured of a safe reliance when they travel with PT Desindo.

The strong support and partnership with hotels/resorts, airlines and local/foreign travel agencies, ensures that our clients receives the best services at optimum value.

Being a member of ASITA (Association of Indonesia Travel Agency) & HPI (Association of Indonesia License Tourist Guide), PT Desindo is one of the few agencies that are legitimately certified and licensed to operate as a reputably qualified travel agency.

The number of accolades and awards gained over the years further reaffirmed PT Desindo’s status as a top quality travel agency. We were awarded with the Best Inbound Travel Agent Award in 2010, The Top Agent of the Year Award by I-Hotel in 2010 & 2011 consecutively, Harris Resort’s Top Ten Agent Award 2010 and many more.

Forging ahead, we are committed to strive in our continuous effort to improve upon our services and customer’s total satisfaction will always remain as the integral part of our corporate governance.